IoSCM Level 2 Award in Management and Leadership

• Understand the roles and responsibilities of a team leader
• Understand the authority limit and accountability of a team leader
• Understand how a team leader builds a shared sense of purpose with a team
• Understand the importance of effective communication with a team

OPTIONAL IOSCM LEVEL 2 UNITS

Introduction to Supply Chain – 10 Unit Credits Values

• Understand supply chains across a range of sectors
• Understand the roles of other organisations in supply chains
• Understand the communication and information sources within a supply chain

Introduction to Warehousing and Inventory – 10 Unit Credit Values

• Understand the purpose and characteristics of inventory
• Understand how goods are received in a warehouse
• Understand key warehousing activities
• Understand health and safety arrangements in a warehouse environment

Introduction to Purchasing  – 10 Unit Credit Values

• Understand the features of the procurement and purchasing function
• Understand the stages of the purchasing process
• Understand the concept of supply market information
• Understand the requirements and processes of monitoring supplier performance
• Understand the importance of a contract in purchasing relevant to own country

Introduction to Movement of Goods – 10 Unit Credit Values

• Understand how characteristics of goods impact on their handling process
• Understand the concepts of route planning and scheduling for the movement of goods
• Understand the characteristics of modes of transportation
• Understand the role of collection, storage and distribution

Introduction to Manufacturing Planning and Control – 10 Unit Credit Values

• Understand the manufacturing Process
• Understand the role of assembly in manufacturing
• Understand the process of engaging external organisations to participate in the manufacturing process
• Understand the importance of production planning
• Understand manufacturing improvement techniques

Introduction to Logistics – 10 Unit Credit Values

• Understand the function of logistics
• Understand the logistics activities used by organisations
• Understand effective contribution to a business in the logistics sector

Introduction to International Trade and Freight – 10 Unit Credit Values

• Understand Trade and Freight
• Understand how to identify the goods to be traded
• Understand how to obtain the information on goods being traded
• Understand how to identify, select and recommend suitable modes of transporting goods
• Understand how to identify instructions for goods to be transported

Introduction to Business – 10 Unit Credit Values

• Understand the purpose and functions of a range of business organisations
• Understand the importance of communication skills in a business environment
• Understand the scale and scope of quality management systems
• Understand customer satisfaction
• Understand how to utilise and manage resources safely

Introduction to Customer Service – 10 Unit Credit Values

• Understand the principles of customer service
• Understand how to meet the needs of a diverse range of customer types
• Understand the organisation’s policies and procedures for developing and maintaining effective relationships with customers
• Understand the importance of evaluating levels of customer service